Refund policy

Please read our full terms and conditions for returns.

Returns & Refunds

At our company, we strive to guarantee your utmost satisfaction with every purchase. Nonetheless, please be aware that refunds can only be provided in cases where the product arrives damaged. Unfortunately, we are unable to offer refunds or exchanges for any other circumstances. We want to emphasize that this policy does not infringe upon your statutory rights. 

In case your items arrive damaged, please contact our customer care team via email: social@bullsandbears.store. Please include your order reference number and a photo evidence of the damage so that we can send a replacement to you.

Cancellation Policy

You have the opportunity to cancel your order without any charges as long as you cancel it within an hour of placing the order, Please email our customer care team via email with order number and reason for cancellation to social@bullsandbears.store, Please note we cannot cancel any orders if the order is cancelled after 1 hour of placing the order.

Ask Us 

Send your query to social@bullsandbears.store and our Customer Care team will respond to you in 1 working day.